The Royal College of Chiropractors Quality Awards

Patient Partnership Quality Mark: (PPQM)

Meeting Patient Expectations

PPQMlogo (5K)

The Royal College of Chiropractors Lay Partnership Group (LPG), is a forum that provides a patient and public viewpoint with regard to College business, and develops initiatives to support patient advocacy.

The Patient Partnership Quality Mark (PPQM) is awarded to recognise excellence in terms of meeting patient expectations. The practice has held this since 2006. Practices are required to demonstrate that they meet patient expectations in a wide range of areas, as identified by the lay members of the LPG, including the following:

  • Accessibility
  • Booking systems and out-of-hours cover
  • Cleanliness and safety
  • Privacy
  • Communication
  • Patient education
  • Record keeping
  • Other forms of care offered

Practices are also invited to explain how they undertake other activities to meet patient expectations in ways not envisaged by the LPG.



Clinical Management Quality Mark (CMQM)

Managing the Clinical Environment

The Clinical Management Quality Mark (CMQM) - was launched in 2008/9 to complement the PPQM. The practice has held this since 2009

CMQMlogo (5K)

The CMQM recognizes excellence in terms of operating within a structured and managed clinical environment. Applicants must demonstrate excellence in a range of areas including:

  • clinical audit,
  • risk management,
  • incident reporting,
  • outcome measurement,
  • patient satisfaction,
  • emergency procedures and operational policy.

Chiropractors

Philip Jones
Sharon Davies

Tel: 01460 68721

Opening Times

Monday 2.00 - 5.30
Tuesday 8.30 - 5.30
Wednesday CLOSED
Thursday 2.00 - 5.30
Friday 8.30 - 12.30

or at
Taunton
at the following times

Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 12:30pm

Find Us

Chard Chiropractic Neck &
Back Pain Clinic
Essex House Medical Centre
Fore Street
Chard
TA20 1QA
Tel: 01460 68721
admin@tauntonchiropractic.co.uk



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